We strive to ship out as soon as we possibly can. Often, if you order before 4 pm PST we can ship the same day. We ship most items through the USPS, but if you have special shipping needs, please contact us at firstname.lastname@example.org
There is a shipping estimator at checkout that allows you to see the exact charges for all shipping options before you place your order. Shipping is calculated according to size, weight and destination. We do not add additional handling charges.Attention: International customers.
Duty on imported goods varies from country to country. We do not keep track of duty fees for individual countries. Please be aware that you may be charged a significant amount depending on where you live. You should be able to find your country's duty fees online.
Currently, Katadyn and Sawyer products can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.The Vortex Water Distiller kits, Rainshow'r and Lifestraws CAN be shipped Internationally.
Contact us at email@example.com for information or just place your order!